HP Photosmart 7960 Printer

Manufacturer:	Hewlett Packard
List price:	~~$278.00~~
Our price:	that is 100% off!

HP Photosmart 7960 Printer

Average rating: Stars

Sad Product For HP History

I bought the photosmart 7960 from Office Depot and spend over $300 doing so. 4 months later it broke down and no longer printed light magenta. After weeks of communication with HP they determined it needed to be replaced but that my warranty had expired! Evidently your 1 year warranty is actually a 4 month or less warranty! Oh they did offer to send me a "refurbished" printer at a cost of another $129 and I would have to send them my broken one at my expense.
Needless to say they did not get another $129 of my money! So after 8 months without a printer trying to decide what to do I decided I had to buy another HP photosmart because I had well over $100 worth of ink I had purchased already. So I bought a new HP photosmart online for much cheaper then HP's refurbished one. Guess what? Yep, no light magenta on this one either!
I'm not going to bother trying to get support from HP for this second one since they were of no help with the first one. My advise is DO NOT BUY THIS PRINTER!!! HP does not stand behind their product, or at least not this printer. Don't you find it odd that 2 brand new printers would have the very same problem? I sure do! But I find it disgusting that HP does not stand behind their product.
Beware, if you buy this printer your doing so at the risk of wasting a lot of time and money like I did.
As for print quality, it's great! But using 3 ink cartridges at a cost of $30 or more a piece, it is a little cheaper to print them at your local store!

HP Photosmart 7960 Printer - Hewlett Packard

Okay printer, but . . .

I've had this printer for over a year now. I give it a pretty mixed review:

What I like:
* good print quality,
* photo gray cartridge gives very good black and white images,
* set up was fairly painless (compared to what others have said)

What I don't like:
First, is the price: don't be fooled by the number of pages HP says you can get out of a set of cartridges--its way overblown. In fact, you can get 4x6 prints at almost any drug store for about the same price that you pay for just the HP 4x6 paper. It may still be worth it, especially if you can't wait the one or two hours it would take for the drug store to do it, but it is more costly. The cost of inks and paper are way overblown--that's where they make all their money.

I don't like the general lack of support from HP for photo professionals and serious hobbists. Instead, they are catering to the point, shoot, print market. For example, you can use ICC profiles with this printer but HP doesn't readily give you info. about how--you have to search deep in their online knowledge base to find the info. They don't supply ICC profiles for their own paper either. Also, the quality photo paper choices they offer are the most limited in the industry -- gloss and soft-gloss, that's it. They've done away with my favorite matte paper, so I'm especially pissed at them.

This printer will not accept many thicker photo and fine art papers, so even if you do decide to branch out and experiment, your choices will be limited. I've got it to work with some of the Moab papers, but again, I'll have to have my ICC profiles made for me.

Bottom line: a pretty good printer, if you go into it knowing what the limitations are. Good quality prints, both color and black and white. HP premium plus papers are high quality, but again, you have limited choices and with the cost of inks, prints are not as great a deal as HP would have you believe.

David.

Hewlett Packard - HP Photosmart 7960 Printer

Wow, a great photo printer

I thought my HP 6122 office printer did a good job on photos UNTIL I bought the 7960! Try the 8 1/2 by 11 borderless - they are spectacular. The color is true and detail is excellent. Use HP paper and have a great time. I have framed some shots and they look most professional!

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